At Infrasca, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage our services, or communicate with our team.
By accessing our website or using our services, you agree to the practices described in this policy.
Who We Are
Infrasca is an IT infrastructure company specialising in modern infrastructure solutions for both on-premises and cloud environments. We help businesses design, deploy, secure, and manage reliable technology infrastructure.
If you have any questions regarding this Privacy Policy or how we handle data, you can contact us at:
Email: hello@infrasca.com
Website: www.infrasca.com
Information We Collect
We may collect personal and technical information when you interact with our website or services.
Information You Provide
This may include:
- Full name
- Company name and job title
- Email address and phone number
- Billing and payment details
- Information submitted through forms, emails, or meetings
- Technical credentials or access information required for infrastructure support and managed services
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser and device information
- Operating system details
- Pages visited and time spent on the website
- Referring websites or links
- Cookies and usage analytics
Information From Third Parties
We may receive limited information from trusted partners, cloud platforms, or technology providers where necessary to deliver our services effectively.
How We Use Your Information
We use your information to:
- Deliver and support our infrastructure and cloud services
- Respond to enquiries and support requests
- Communicate project updates and service notifications
- Process billing and payments
- Improve our website and customer experience
- Maintain security and protect our systems
- Comply with legal and regulatory requirements
- Send relevant updates or marketing communications where permitted
Legal Basis for Processing
Depending on applicable laws, we process personal data based on:
- Contractual necessity
- Legitimate business interests
- Legal obligations
- User consent
Sharing of Information
We do not sell personal data.
We may share information with trusted third parties including:
- Cloud and infrastructure providers
- Technology partners and subcontractors
- Payment processing providers
- Legal or regulatory authorities where required
- Professional advisers such as legal or financial consultants
All third parties are expected to handle data securely and in accordance with applicable privacy laws.
Data Retention
We retain personal data only for as long as necessary for operational, contractual, legal, or security purposes.
Typical retention periods include:
- Client and contractual records: up to 7 years
- Website enquiries and communications: up to 3 years
- Technical logs and security records: up to 12 months
- Marketing preferences: until unsubscribed or consent is withdrawn
Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality and analyse website usage.
These may include:
- Essential cookies
- Analytics cookies
- Preference cookies
You may disable non-essential cookies through your browser settings, though some website features may not function properly.
International Data Transfers
As part of delivering cloud and infrastructure services, your information may be processed or stored in countries outside your region. Where this occurs, we implement appropriate safeguards to protect your data.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent where applicable
To exercise any of these rights, contact us at hello@infrasca.com.
Data Security
We implement appropriate technical and organisational security measures to protect your information from unauthorised access, misuse, disclosure, or loss.
These measures may include:
- Encryption
- Access controls
- Security monitoring
- Infrastructure hardening
- Regular security reviews
Third-Party Links
Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are intended for businesses and professionals and are not directed toward individuals under the age of 18.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal obligations. Updated versions will be published on this page with the revised date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Infrasca – Infrastructure Experts
Website: https://infrasca.com
Email: hello@infrasca.com